Help and support (AEN 4.1.2)

Priority support

Priority support is included with the purchase of an Anaconda subscription. Please contact your administrator first if you are having problems. Your administrator has a service level agreement where your issue will be responded to within a specific response time depending on type and severity.

Feedback

Your feedback is very important to us. Would you send us product feedback right now, while you are thinking about it? Be sure to select “Anaconda Enterprise Notebooks” as the Platform Component Name.

Feature requests

We’d love to hear your ideas for consideration in future releases! Your ideas help us build a better product. Your administrator can submit a support ticket for you, or you can use the product feedback form listed above.

Report a bug

If you think you may have encountered a bug, please contact your administrator immediately who can open a support ticket on your issue.

Training and consulting

Training and consulting is available for Anaconda Enterprise Notebooks and all Anaconda products. For more information, please contact your account representative or sales@continuum.io.