Help and support#
Priority support is included with the purchase of an Anaconda subscription.
Contact your administrator first if you are having problems. Your administrator has a service level agreement where your issue will be responded to within a specific response time, depending on type and severity.
Training and consulting#
Training and consulting is available for AEN and any other Anaconda product.
For more information, please contact your account representative or email the sales team.
Providing feedback#
Your feedback is very important to us!
Please, send us any product feedback while you are thinking about it.
TIP: Be sure to select AEN as the Platform Component Name.
Submitting feature requests#
We’d love to hear your ideas for consideration in future releases!
Your ideas help us build a better product. Your administrator can submit a support ticket for you.
NOTE: You can also request new features by using the product feedback form.
Reporting a bug#
If you think you have found a bug, please contact your administrator immediately. They will open a support ticket for your issue.
Additional resources#
The following resources are useful for getting started with Jupyter Notebooks: