Viewing system errors

When an error occurs, a red dot is displayed in the AEN navigation bar next to the Admin link. The red dot is removed when all exceptions are marked as “read.”

  1. In the AEN navigation bar, click Admin to open the Admin Settings page.

  2. In the Staff menu, select Exceptions:

    ../../../../_images/aen-admin-admin_except1.png

    The Exceptions section lists all errors that have occurred while AEN is running.

  3. To see the details of an error, click the radio button next to the error. This also marks the error as “read.”

  4. To mark all errors as read without reviewing each one, click the Mark all as read button.